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Top 25 Regional Bank
This client is an established financial institution headquartered in Boston. One of the largest banks in New England, this firm has over 200 branch offices, 850 commercial offices, and 1,700 ATMs located throughout the area. The firm offers a wide array of retail and corporate banking services, including commercial real estate lending, investment management services, cash management and financial planning.
Client Opportunity
- The firm sought to fully redesign their site with the help of strategic partner who could also develop systems and processes to meet their increased demand for new content and revisions to existing content.
- The project had to include a method for approving and publishing new content and for that process to include implementing an automated workflow.
Niteo's Solution
- Niteo's vision was to develop a single content source for enterprise-wide information, enabling the bank to enhance revenue by giving their business lines the ability to create, manage and update web contact directly.
- Niteo created a system to audit and track legal compliance approval for all public web content and leveraged Interwoven's TeamSite product suite to deliver the solution.
Client Result
- Niteo created the initial release of a Content Management Solution, which included a central repository and deployment capability.
- Niteo developed automated workflows and potential enhancements to current business practices through the careful assessment of existing routines.
- Business users are now empowered to create and revise their content directly through the use of a "templated" interface created by Niteo.
- Skills and knowledge were completely transferred to the bank's employees during training sessions created and led by Niteo.
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